Delivery & Shipping Policy
You will receive all your orders between 1 to 3 working days from the date of processing of shipment, typically the next working day of your order.
1. Delivery will be from Monday to Saturday 10am - 10pm.
You will receive an SMS/CALL prior to delivery.
FREE Delivery for purchase above $100!
2. Cash On Delivery
In light of the Covid situation, we are currently not available for Cash On Delivery.
3. Missed Delivery
You may call Qxpress and provide them with your tracking number to reschedule your shipment.
4. We Ship Islandwide!
We deliver to everywhere including your office address/Tuas area etc. at a flat fee of $4/Islandwide.
5. We Are Recognized Internationally! (Worldwide Delivery)
International Shipping (3-5 Working Days): $4.00
International Shipping (3-6 Working Days): $35.00+ Onwards
(We only ship via Aramex, DHL and FEDEX)
Rest Of The World:
International Shipping : $22.00
Express Shipping: $39.00
NEW SHIPPING UPDATE
*With the ongoing situation around COVID-19, These are uncertain times, but we are sure about one thing: putting the health and safety of our team and our customers first are key.
We are doing everything we can to ensure the continued sanitization of all our products and facilities. Our team is committed to staying healthy and helping our customers stay healthy, too.
There may be a delay in shipping time for your region due to Covid 19. You will receive an email with your tracking number once your tracking information is available. We sincerely apologize for any delays in getting your order to you. Production or shipping may be impacted by global issues beyond our control, and cause a bit of a wait.
We hope to maintain regular order shipments as best we can, and we appreciate your patience. If you have any questions you can reply directly to this email.